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Healthcare

AI Receptionist for
Healthcare Practices

Never miss a patient call. Linea handles scheduling, intake routing, and patient inquiries 24/7 — so your staff can focus on patient care.

Book a Setup Call
24h Setup Time
100+ Simultaneous Calls
20+ Languages

Your Front Desk Is Overwhelmed.

Healthcare practices lose patients every day to these common front-desk failures.

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Missed Patient Calls

Patients call during lunch breaks, after hours, and between appointments. When they hit voicemail, 85% never call back — they book with the next clinic instead.

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Hold Time Frustration

Front desk staff juggle check-ins, paperwork, and phone calls simultaneously. Patients on hold for 3+ minutes hang up and leave negative reviews.

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Empty Appointment Slots

No-shows and last-minute cancellations cost practices thousands monthly. Without instant rebooking, those slots stay empty and unpaid.

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Staff Burnout

Receptionists are stretched thin between phones, patient check-ins, and admin tasks. High turnover means constant retraining and inconsistent patient experience.

How Linea Helps Your Practice

A fully capable AI receptionist, custom-trained for your clinic's workflows.

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Automated Patient Scheduling

Books, confirms, and reschedules appointments directly into your clinic's calendar. Handles new patient intake and returning patient requests with ease.

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HIPAA-Aware Conversations

Every call is handled with strict privacy protocols. Patient information is never stored improperly or shared outside your approved systems.

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Intelligent Call Routing

Triages urgent calls to on-call staff, routes specialty inquiries to the right department, and handles routine questions independently.

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Post-Call Summaries

Instant email summaries after every call with patient details, reason for calling, and appointment requests — so nothing falls through the cracks.

Built for Every Practice Type

Whether you run a solo clinic or a multi-location practice, Linea adapts to your workflow.

Real Results

Case Study Healthcare Services

PhysioTherapy Clinic

3 Voicemails/week
after hours
150+ Answered calls/week
after hours
"I had no idea we were missing so many patient calls. I have four full-time front desk staff and truly believed we were catching everything. It wasn't until we started using Linea that I saw how many patients were hitting voicemail, waiting on hold, or giving up before they reached us. Now I recommend Linea to every practice owner I know because it helps more patients get through, be seen sooner, and the service pays for itself with new appointments." — Dr. Chunara, Multi-Clinic Owner

Integrates With Your Practice Tools

Directly connects to industry-standard clinic management systems and calendars. Your AI books appointments right into:

AI

Frequently Asked Questions

Everything you need to know about Linea's AI receptionist service.

About Linea

An AI receptionist is a voice-based artificial intelligence that answers phone calls for your business 24/7. It handles tasks like booking appointments, capturing lead information, routing calls to the right department, and answering common questions — just like a human receptionist, but without hold times, sick days, or overtime costs.

Linea connects to your existing business phone line and answers calls with a natural, human-like voice. It captures caller details, books appointments directly into your scheduling software (like JaneApp, Jobber, or Clio), sends you instant call summaries, and routes urgent calls to the right person. Setup takes less than 24 hours.

Linea can be fully set up and answering calls for your business within 24 hours. We custom-train the AI on your specific business, services, and scheduling workflows so it handles calls the way you want from day one.

AI vs. Human Receptionist

Hiring a full-time receptionist costs $35,000–$55,000/year in salary alone — before payroll taxes, benefits, vacation, sick days, and training time. Then there's turnover: the average receptionist stays 1–2 years, meaning you're constantly rehiring and retraining. Linea costs a fraction of that, is available 24/7, never calls in sick, never takes vacation, and handles every call the same way every time.

Beyond salary, in-house receptionists come with: onboarding and training (weeks of your time), health benefits, statutory holidays, performance management, coverage during absences, and inconsistent outcomes — a receptionist who's having a bad day may come across as cold or distracted to a caller. With Linea, every caller gets the same professional, friendly experience regardless of the time or day.

No. A human receptionist can handle one call at a time — if two calls come in simultaneously, one goes to voicemail. Linea handles 100+ simultaneous calls, so no lead ever slips through during a busy period, after hours, or on weekends.

AI vs. Outsourced Services

Outsourced receptionist services charge per-minute or per-call, and costs balloon quickly as your volume grows. Their agents juggle dozens of other businesses at the same time, have limited knowledge of your specific services, and deliver inconsistent experiences. Linea is trained specifically on your business, always available, and costs stay predictable — no per-minute surprises.

Some do, but most are still human-staffed services with a thin layer of AI routing. Linea is purpose-built AI from the ground up — it learns your business, your tone, and your workflows. It doesn't hand off to a human agent who may not know your business, and it doesn't charge you more when call volume spikes.

Getting Started

Immediately. Most clients have their personalized AI live and answering calls within 24 hours of onboarding. There's no long implementation timeline — we configure Linea to your business, connect it to your phone line and scheduling software, and you're live.

Linea is trained on your specific services and FAQs, so it handles the vast majority of calls without issue. For anything outside its scope, it can collect the caller's details and flag it for a callback from your team — no caller is ever left without a response.

Features & Commitment

Yes. Unlike a human receptionist who can only handle one call at a time, Linea can manage over 100 simultaneous calls. This means no caller ever gets a busy signal or is placed on hold, even during peak hours.

Linea supports over 20 languages, allowing it to communicate naturally with callers in their preferred language. This is especially valuable for businesses serving diverse communities across Canada and the United States.

Yes. Linea works with your existing business phone number — callers won't notice anything has changed. It also integrates directly with the scheduling and practice management tools you already use, including JaneApp, Jobber, Clio, QuickBooks, Calendly, and Google Calendar.

Linea is always on. Whether it's 11pm on a Sunday or a statutory holiday, Linea answers every call, books appointments, and captures leads — so you never miss business outside of office hours.

Linea is HIPAA-aware and handles patient information with strict privacy protocols. Patient data is never stored improperly or shared outside your approved systems. Every call is managed with healthcare-grade privacy standards.

No long-term contracts. Linea is offered on a monthly subscription so you can scale up, down, or cancel as your business needs change. We're confident you'll see the value immediately — which is why we don't lock you in.

Ready to transform your practice's front desk?

We can have your custom AI agent answering patient calls within 24 hours.

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