From emergency outages to panel upgrade quotes, every call to your electrical business matters. Linea answers instantly, qualifies the lead, and books the appointment — even when your crew is on a ladder.
Yes. Linea identifies safety-critical situations — sparking, burning smells, exposed wiring, total power loss — and immediately escalates them to your on-call electrician while advising the caller on basic safety steps.
Linea asks about the home's current panel amperage, age, the reason for the upgrade (EV charger, addition, appliance), and the caller's timeline. Your estimator gets a complete brief before the site visit.
Absolutely. Linea captures project scope, location, timeline, and the GC's contact details, then routes the inquiry to your commercial or new-construction team for follow-up.
Linea integrates with popular field-service platforms like ServiceTitan, Jobber, and Housecall Pro, as well as Google Calendar and other scheduling tools your team already uses.
Linea collects the question and the caller's details, then routes the message to your team for a callback. For urgent situations, it can transfer the call directly to a live team member.